Skol Casino Privacy Policy

At Skol Casino, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit Skol Casino.com, register an account, use the Skol app, or otherwise interact with our services. By using Skol Casino, you confirm that you have read and understood this policy and consent to the practices described below.

Who We Are

Skol Casino is operated by White Hat Gaming Limited, a company registered in Malta under number C73232, with its registered office at 85 St John Street, Valletta VLT1165. Certain marketing, systems development, payment processing and customer service functions are carried out by our group company, White Hat (Holdings) Limited, registered in Gibraltar under number 109784, 2/3b Horse Barrack Lane. We are licensed and regulated by the UK Gambling Commission under licence number 52894 for customers in Great Britain, and by the Malta Gaming Authority under licence MGA/B2C/370/2017 for all other eligible customers. We take our regulatory obligations seriously and process your data in accordance with the UK GDPR, the Data Protection Act, and applicable Maltese and EU data protection law.

Information We Collect

When you register with Skol Casino, deposit funds, claim a Skol bonus, or contact our support team, we may collect the following categories of information:

• Identity details such as your full name, date of birth, address and nationality, provided during Skol register verification
• Contact information including your email address and phone number, used for account communication and Skol login recovery
• Financial data connected to your Skol deposit and Skol casino withdrawal activity, including payment method details for Visa, Mastercard, Trustly, PayPal, Skrill and Neteller transactions
• Technical data such as your IP address, device type, browser information and login timestamps whenever you access Skol casino login pages or the Skol app
• Gameplay data, including your activity across Skol slots, Skol live casino tables, and other games, together with wagering and bonus history
• Communications you send us through Skol casino live chat, email or our Help Centre
• Verification documents required to confirm your identity, age and source of funds

How We Use Your Information

We use the data we collect to operate Skol Casino responsibly and to provide you with a secure, personalised gaming experience. Specifically, we use your information to:

• Create and manage your account, including processing your Skol register application and verifying your identity
• Process deposits and payouts, respond to Skol casino withdrawal requests, and prevent fraudulent transactions
• Administer promotions such as our welcome offer, Skol bonus code campaigns, Skol free spins rewards, and our Level-Up Rewards loyalty programme
• Communicate important account, security and promotional updates, including any Skol promo code offers you may be eligible for
• Monitor gameplay patterns to support responsible gambling tools and detect problem gambling indicators
• Comply with our legal and regulatory obligations under our UK Gambling Commission and Malta Gaming Authority licences
• Improve our website, our Skol app, and our overall customer support experience

Cookies and Similar Technologies

We use cookies and similar tracking technologies on Skol Casino.com to remember your preferences, keep you logged in between sessions, and analyse how you interact with our games and promotions. Cookies also help us tailor offers, including any Skol casino no deposit bonus or Skol casino free spins promotions that may be relevant to you. You can manage or disable cookies through your browser settings, although doing so may affect certain features of our platform.

How We Share Your Information

We do not sell your personal data. However, we may share your information with trusted third parties strictly for the purposes described in this policy, including:

• Payment providers who process your Skol deposit and withdrawal transactions
• Game and live casino providers such as Evolution, Pragmatic Play Live and Ezugi, where necessary to deliver gameplay
• Regulatory bodies, including the UK Gambling Commission and the Malta Gaming Authority, as required by law
• Fraud prevention, anti-money laundering and identity verification services
• IT, hosting and customer support providers who help us operate our services securely
• Law enforcement authorities where we are legally obliged to do so

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. All sensitive data transmitted through our website and Skol app is encrypted using industry-standard protocols. Access to your account information is restricted to authorised personnel who need it to perform their duties, including our Skol casino live chat support agents.

Data Retention

We retain your personal data for as long as your account remains active and for a period afterwards as required by our licensing obligations, typically several years following account closure, to comply with anti-money laundering and financial record-keeping requirements. Accounts that remain inactive for 12 months may be subject to our dormancy policy, and we will notify you before any applicable fees are deducted.

Your Rights

Depending on your location, you have certain rights regarding the personal data we hold about you. These rights include the ability to:

• Request access to the personal data we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your data, subject to our legal retention obligations
• Object to or restrict certain types of processing, including direct marketing
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact our support team via email at support@Skol Casino.com or through our Help Centre.

Marketing Communications

With your consent, we may send you updates about new promotions, a Skol no deposit bonus, Skol bonus code offers, or other news relevant to your account. You can opt out of marketing communications at any time by updating your preferences in your account settings or by contacting our support team directly.

Protection of Minors

Skol Casino is intended exclusively for individuals aged 18 and over. We do not knowingly collect personal data from minors, and we conduct age verification checks during the Skol register process to ensure compliance with this policy.

International Data Transfers

As our operations involve group companies based in Malta and Gibraltar, your data may be transferred and processed outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place, consistent with UK GDPR and EU data protection standards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically. Continued use of Skol Casino after changes are published constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to our team via Skol casino live chat, available 24/7, or by emailing support@Skol Casino.com. We aim to respond to all enquiries promptly and transparently.